Pelcro Sub-Processors

Pelcro wouldn't be possible without relying on third party services. We have carefully reviewed and chosen our vendors to ensure they share our respect for your privacy and protection of your personal data. Individual data processing terms with those vendors are in place. The following third-party services transparency report gives you an overview of which external services we use, how and why:

Third-party service providers

Last updated March 16, 2021

This page identifies the Sub-processors, describes their location, and what services they provide us. Our Sub-processors are all subject to contract terms that enforce compliance with applicable data protection laws, including but not limited to the European General Data Protection Regulation (GDPR). Standard Contractual Clauses have been signed with all these vendors to allow for the legal transfer of personal data from European data subjects to the United States.

SERVICE PROVIDER DATA CATEGORIES BUSINESS PURPOSE LOCATION
Amazon Web Services Customer, End User Cloud services United States of America
Stripe, Inc Customer, End User Payment processing United States of America
Google Customer, End User Email, file storage United States of America
Cloudflare Customer, End User Security United States of America
Twilio End User Cloud communication United States of America
Mixpanel Customer Web analytics United States of America
MailChimp Customer Email marketing United States of America
DocuSign, Inc. Customer E-signature United States of America
Asana Customer Project management United States of America
Slack Technologies, Inc. Customer Communication & collaboration United States of America
Zendesk Customer Customer support & ticketing United States of America
HubSpot Customer CRM United States of America
Intercom Customer Messaging & communications United States of America
Functional Software, Inc (Sentry) Customer, End User Monitoring & Reporting United States of America

Subject to change

Our business needs may change from time to time. For example, we may deprecate a Sub-processor to consolidate and minimize our use of Sub-processors. Similarly, we may add a Sub-processor if we believe that doing so will enhance our ability to deliver our Services. We will always update this page to reflect additions and removals to our list of Sub-processors when they are added and removed. We will also notify our customers directly as required by any applicable privacy legislation of any such changes to our sub processors.

Recent changes

  • Sep-2022: Removed Fortrabbit - provider of cloud and hosting services from our sub-processors.
  • Apr-2023: Added Functional Software, Inc (Sentry) - provider of cloud-based application performance monitoring & error tracking
Terms & Conditions

Everything you need to know about our terms of service

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Privacy Policy

We take privacy seriously, here is what you need to know

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Data Processing

Everything you need to know on how we process personal data

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Sub-processors

A list of all our sub-processors

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Security

Protecting your data is our highest priority

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Cookie Policy

Everything you need to know on how we use cookies

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Service Level Agreement

Our commitment to providing you the best technical support

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Data Recovery

Learn more about our data recovery strategy

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Policies

Learn more about acceptable use and other policies

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